Privacy Policy

At Leoclean / Bhumi Enterprise, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or place an order.

Information We Collect

We may collect the following information when you visit our website, create an account, place an order, or contact us:

  • Full name
  • Mobile number
  • Email address
  • Billing and shipping address
  • Order details
  • Payment status
  • GST or business details, if provided
  • Device, browser, and website usage information
  • Communication details shared through email, phone, WhatsApp, or contact forms

How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your orders
  • To confirm payments and order status
  • To share shipping and tracking updates
  • To provide customer support
  • To process cancellations, returns, refunds, or replacements
  • To improve our website, products, and customer experience
  • To send important order-related communication
  • To comply with legal, tax, accounting, and regulatory requirements

Payment Information

Online payments are processed through authorized third-party payment gateway providers. We do not store your complete debit card, credit card, UPI PIN, CVV, net banking password, or sensitive banking details on our website.

Payment-related information is processed securely by the payment gateway partner as per their security standards and applicable laws.

Data Sharing

We may share limited customer information with trusted third parties only when required for business operations, such as:

  • Payment gateway providers
  • Courier and logistics partners
  • Website hosting and technology service providers
  • Customer support tools
  • Legal, tax, or regulatory authorities, if required by law

We do not sell, rent, or trade your personal information to third parties for commercial gain.

Cookies

Our website may use cookies and similar technologies to improve browsing experience, remember cart items, analyze traffic, and improve website performance. You can disable cookies through your browser settings, but some website features may not work properly.

Data Security

We take reasonable security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no online platform can guarantee 100% security.

Marketing Communication

With your consent, we may send promotional offers, product updates, or marketing messages through email, SMS, or WhatsApp. You may opt out of marketing communication at any time.

Data Retention

We retain customer information only for as long as necessary for order processing, legal compliance, accounting, dispute resolution, and business records.

Customer Rights

You may contact us to request access, correction, or deletion of your personal information, subject to applicable legal and business requirements.

Contact for Privacy Requests

For privacy-related questions, please contact:

Email: bhumienterpriseleoclean@gmail.com
Phone/WhatsApp: 9726381281
Address: Shed No. 12, Pushkar Industrial Park, Saraspur, Ahmedabad - 380018